This document outlines how zenthread.co.uk (“we,” “us,” or “our”) collects, uses, and protects the information of users (“you” or “your”) who visit our website. Your privacy is important to us. By using zenthread.co.uk, you agree to the terms of this policy.
**Information We Collect:**
We collect information you provide directly to us, such as when you register for an account, subscribe to our newsletter, contact us through our website, or participate in surveys. This information may include your name, email address, postal address, and other relevant details you choose to share. We also automatically collect certain information about your use of our website through various technologies. This includes your IP address, browser type, operating system, referring URLs, and information on how you interact with our website, such as pages visited and time spent on each page. This data is collected through cookies and similar technologies, as detailed below.
**How We Use Your Information:**
We use the information we collect to:
- **Provide and Improve Our Services:** To operate, maintain, and improve our website and services. This includes responding to your inquiries, providing you with information you request, and personalising your experience on zenthread.co.uk.
- * **Communicate with You:** To send you newsletters, updates, and marketing communications related to zenthread.co.uk and our services. You can opt out of these communications at any time.
- * **Analyze Website Usage:** To understand how users interact with our website, enabling us to improve its design, functionality, and content.
- * **Protect Our Website:** To prevent and detect fraud, abuse, or security threats.
We will never sell your personal data to third parties.
**Cookies and Web Beacons:**
zenthread.co.uk uses cookies and web beacons (also known as pixel tags) to collect information about your use of our website. Cookies are small data files stored on your device, while web beacons are tiny graphic images that help us track online activity. We use cookies and web beacons for various purposes, including:
- **Session Management:** To maintain your session during your visit to zenthread.co.uk.
- * **Personalisation:** To tailor your experience on our website based on your preferences.
- * **Analytics:** To track website traffic and user behaviour.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
**Data Security:**
We take reasonable measures to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. These measures include implementing appropriate physical, technical, and administrative safeguards. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
**Data Retention:**
We retain your information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
**Children’s Privacy:**
zenthread.co.uk is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
**Your Rights:**